INTRODUCTION

Authorized car service centres offer original equipment manufacturer (OEM) maintenance on a variety of vehicles. Each company has its own service channels, which are being expanded at a faster rate to keep up with the rising car sales.

BY SERVICE CENTER TYPE

The global approved auto service centre market will be primarily driven by significant expansion in the number of passenger cars throughout the forecast period. Various workshops are giving services at competitive prices with high-quality upgrades, attracting a wide spectrum of customers from all over the world. Consumers may service their vehicles at authorised car service centres, which offer a variety of services on annual maintenance plans, as well as discounts on preventative and predictive maintenance plans, resulting in increasing demand for authorised car service centres.

BY WARRANTY

A rising trend in vehicle servicing demand may be seen, owing to key manufacturers' constant desire to improve the quality of passenger cars. Improving relationships between automobile manufacturers and service providers will make all spare parts more readily available, allowing for faster servicing and, as a result, gaining substantial traction with customers.

Technological advancements, combined with rising vehicle complexities, labour rates, and technical expertise requirements, will drive up repair and maintenance costs for passenger cars around the world, acting as a major restraint on the global authorised car service centre market's growth until the end of the forecast period.

BY SERVICE TYPE

Over the forecast period, the individual components segment of the worldwide approved vehicle service centre market is expected to have the largest market share. Among all individual components, the servicing of electrical components in automobiles is expected to develop rapidly over the projection period. This will be due to ongoing technology advancements aimed at improving the efficiency of passenger vehicles. Individual component market growth will continue to be driven by the increasing use of electrical components in passenger cars in order to lower vehicle overall weight, as well as the growing need to limit carbon emissions from automobiles, until 2025.

BY REGION

Until 2025, Europe's approved car service centre industry is expected to dominate the global market. The presence of a high number of market participants, together with rising sales of new passenger cars, can be linked to this. According to OICA, passenger automobile sales in Europe reached 17.94 million units in 2017, up from 17.3 million units in 2016. This region is expected to follow a similar pattern, providing considerable potential opportunities for Europe's authorised vehicle service centre market.

The Asia Pacific approved vehicle service centre market is expected to grow at a faster rate than the rest of the world, owing to increased consumer disposable income in various countries, which would lead to more passenger car sales. As a result, the Asia Pacific approved auto service centre market would have a considerable growth opportunity over the forecast period. According to the OICA, China's passenger car sales increased to 24.96 million vehicles in 2017, up from 24.4 million in 2016.

COMPETITIVE LANDSCAPE

Bosch, 3M, Renault, Volkswagen, BMW, Hyundai, Honda, Mahindra First Choice Services, Castrol, MyTVS, Carnation Auto, Carz Care, and Mobil1 are just a few of the major players in the global approved auto service centre industry.

To strengthen their businesses, key market participants are focusing more on building various contracts with automotive companies. Customers expect service excellence from service providers, as well as added value perks like warranty coverage for all types of spare parts and free lubricant analysis as part of the service. This will also assist them in maintaining consumer loyalty.